Top 10 Questions for Selecting the Best Online Backup & Storage Service

We have all heard horror stories resulting from online backup failure. It can get messy. You most likely know someone who has woken up to a laptop that won’t turn on…only to find out that they have lost their precious family photos, which cannot be re-created; or their thesis is gone and cannot be retrieved. People like you and me have disappointingly lost not just hours, but weeks, even months of hard work. We must ensure we properly back up our information, both personally and professionally. It is absolutely imperative for any business to have a proper, automated system in place using experts you can feel safe trusting.

We have recently seen poor monitoring of backups cause two whole weeks’ worth of data to be lost, as the backups AND error messages failed at the same time. This is why you need daily notifications of backups set up, so staff notice if there is a problem with reporting immediately.

On the flip side, we have seen several incidences of employees opening suspicious emails, containing malware that renders all corporate files useless. But, thanks to rock solid, frequent backups, it had little to no impact on the business.

We also spoke with an IT Manager who once deleted 7GB worth of Photoshop and Illustrator files when cleaning up a server. The design team was not impressed. Fortunately, the backups were good and they had the backup files when they returned from lunch.

We should all know by now that establishing and maintaining backup is key. Selecting the best backup provider for your business is just as important as it was when you conducted research and decided on a bank, a phone and internet provider, which software you would use, etc. Don’t underrate this decision. It is likely that your business’s most valuable asset is data. Can you afford not to have it backed up by experts?

Before you commence research for online backup and storage services, take some time to consider the way your business is currently run. Grab a pen and paper (or your equivalent mobile app), and jot down some thoughts about your needs and wants.

To help you get started, we have compiled a list of some very essential questions. From it, you will better understand your specific backup needs, which hopefully leads you to the most beneficial solutions.

1. Which services & features are available?

First and foremost, understand what each unique service and feature will mean for your business. You should be delighted to find that many service providers offer several types of features and services around online storage backup solutions, some you can even mix and match, tailored to your needs:

Remote access
Sharing privileges
File searching
Easy file uploading
File syncing
Scheduled backup
Physical & virtual backup
Data & program backup

Look into which of these solutions could enhance your business workflow. Click here to see a comprehensive chart comparing solution features.

Read more: Top 10 Questions for Selecting the Best Online Backup & Storage Service


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